• Livro
  • Administração

Quality on Trial

Bringing bottom-line accountability to the quality effort

  • Livro
  • Administração

Quality on Trial

Bringing bottom-line accountability to the quality effort

AutorRoger J. Howe / Dee Gaeddert / Maynard A. Howe

Editora:  McGraw-Hill

Ano:  1995

Conserva��o da Capa:  Bom Estado

Conservação do MioloÓtimo Estado

ISBN:  0070305838

Edi��o: 

Acabamento:  Capa Dura

N� de P�ginas:  163

Idioma:  Inglês

Nota do Messias

Livro usado em bom estado de conservação, apresenta apenas rasgos nas bordas da sobrecapa.

Sinopse

In the rush toward quality improvement, many companies have assumed that TQM program automatically pay off-and that related expenses are always recouped. This pioneering book challenges those fatal notions. It exposes the root cause of failure in many quality initiatives, and shows how to implement a quality review process directly linked to financial and operational performance. A must for businesses that, despite limited resources, are eager to join the quality bandwagon-and for all managers who must bridge the gap between long-range quality efforts and short-term fiscal results